Return and refund policy

If you want to return any product, please first contact us.

We can accept returns on any undamaged items within 14 days of delivery date. After 14 days all sales are final.

Returns must include all original receipts and has been packed into its original packaging. Any returns that are damaged, soiled or returned without their original packaging may not be accepted. We reserve the right to refuse any return items that does not meet our return policies.

 All posts associated with returning products are your responsibility. We are not responsible for any lost or stolen merchandise incurred upon return shipping.

 We will refund you the original price of the item after I receive your returned purchase under all requirements. All shipping and insurance costs are non-refundable and are the expense of the customer. Refunds will be processed in the form of payment used on the original order.

Defects

If you received product with defects, please contact us first.

Product can be returned or replaced with a new one if they have defects (manufacturer, shipping defect). After identifying the defect, we will change products to a new one or refund the full amount. Shipping costs are paid by UAB "Metalo forma"